DELIVERIES
***Please note – Southern Cross Safety & Workwear only delivers within Australia.***
Standard Postal Delivery: Pay online and your Goods will be posted to you through Australia Post’s Parcel Post service or such other freight carrier as deemed appropriate by Southern Cross Safety & Workwear. Please allow up to 3-4 business days. Rural areas may take longer.
Customers who have existing freight accounts with carriers with a depot in the Cairns metropolitan area such as Tuxworth & Woods, Hawkins Freight and Sea Swift can elect to have their orders delivered to that carriers Cairns depot for no charge. In this instance select “Click And Collect” when ordering and advise in Comments field of your carrier.
If the item needs to be ordered in, it may take up to 15 days. Delivery times are estimates only. In the event we are unable to dispatch your order promptly or on the rare occasion that a product is unexpectedly out of stock, we will endeavour to e-mail, text or call you as soon as possible to let you know the estimated time for delivery, allowing you to make alternative arrangements, if you wish.
Flat Rate Postage does not apply to Bulky Items as labelled on the website. If you purchase items classed as bulky SCSW sales staff will be in contact with you to discuss freight options.
Southern Cross Safety & Workwear (SCSW) will not be accountable for late deliveries or for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. SCSW shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by factors or circumstance beyond its reasonable control, such as natural disasters, elements of nature, war, terrorism, riots etc.
Acceptance Of Goods
On delivery of the order, you agree to inspect the goods for any faults, defects or damage and notify us within 5 working days of receiving the goods should there be a fault.